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Ursuline College @Ursulinecampus   Schedule your visit today at http://ursuline.edu/visit
Job Opportunities


The College is committed to excellence through a diverse and inclusive environment.

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IT Process Lead & Service Desk Administrator
Posted November 20, 2017

Summary

The IT Process Lead & Service Desk Administrator is a Tier 2 technology professional responsible for developing processes and procedures to facilitate the coordination and optimization of all Information Technology (IT) services provided to students, faculty, and staff of Ursuline College.  This position will lead the development, implementation, and maintenance of the Ursuline College Information Technology Infrastructure Library (ITIL).  Working with the IT team, the IT Process Lead & Service Desk Administrator will spearhead the documentation of all IT services, processes, and knowledge articles for the service catalogue and the Written Information Security Program (WISP).  This is a 12 month position reporting to Director of Information Technology.

Responsibilities

Serve as process lead in developing, drafting and maintaining policies and procedures that will maximize the effectiveness of the IT department and lead to increased student satisfaction and greater information security; Understand, champion, and implement the Information Technology Infrastructure Library (ITIL) best practices for the delivery of IT services and Service Desk operations; Develop and maintain assigned components of the Ursuline College Written Information Security Program (WISP); Develop and maintain a service catalogue.  Implement automation of repetitive IT tasks and services; Report and publish data of KPIs and trends; Provide backend oversight and support of all IT services rendered by the Service Desk. Perform the routine functions of a Tier 2 technology professional, including assisting the IT team in the resolution of incident tickets submitted to the Service Desk and serving as the first point of escalation for all IT requests and incidents.

Qualifications

Bachelor’s degree in computer related field (preferred) or equivalent work experience; Thorough understanding of ITIL framework required - certification preferred; Five years of Service Desk experience supporting Information Technology systems and services; Direct experience in implementation and testing of security controls preferred; Technical expertise in desktop and networking technologies; Strong verbal and written communication skills, including the ability to work in an inclusive environment; Excellent organizational skills.  Ability to manage multiple projects in a team environment and prioritize workload.

How to Apply

Interested candidates should send letter of interest, resume, and salary requirements to kknaus at kknaus@ursuline.edu.  Deadline for application is November 30, 2017.
  

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Emerging Technology Librarian


Posted November 20, 2017

Summary

Responsible for the library’s technology initiatives including development of online instructional tools and identifying emerging technologies that support the library’s information literacy goals and mission. Provide information literacy instruction and other reference services, and act as subject liaison as assigned.  This is a 12 month position reporting to the Library Director.  

Responsibilities

Major responsibilities include identifying emerging trends, technologies and best practices in electronic resources management that have the potential for new and improved library services; Responsible for development and implementation of online instructional tools in support of the library’s information literacy program and the college’s distance learning initiatives; Provide training and information sessions for faculty and staff on new and existing library resources, technologies, and services; Responsible for creating, updating, and maintaining the Library web site; Assist in maintenance of the library’s integrated library system (ILS).

Qualifications

Master’s degree in Library Science; Familiarity with library and instructional technologies and software used in a library setting; Experience in teaching or presentations. A self-starter able to multitask and work calmly under pressure. Excellent interpersonal, communication skills, and the ability to work in an inclusive community.  Ability to work evenings and weekends on a rotation basis.  Prior experience working in higher education desirable.  

How to Apply

Interested candidates should send letter of interest, resume, and salary requirements to Suzy Schroeder at sschroeder@ursuline.edu.  Deadline for application is December 1, 2017.  

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Faculty – Counseling and Art Therapy

Posted November 3, 2017

Summary

Seeking a full-time faculty member to assume teaching and advising responsibilities in its graduate Counseling and Art Therapy Program beginning August 15, 2018. The program provides education and training in clinical mental health counseling and art therapy, is CACREP accredited and approved by the Ohio Counselor Board and the American Art Therapy Association. Tenure/non-tenure track TBD; rank commensurate with experience.

Responsibilities

  • Teaching graduate level counseling courses
  • Advising students and participating in student candidate interviews
  • Participating in college committee work
  • Assisting with departmental responsibilities such as accreditation, curriculum and program development, practicum and internship, thesis, and fulfilling other duties as assigned

Required Qualifications

  • Doctorate in Art Therapy, Counseling, Psychology, or related field
  • Active participation in state, national, and local professional organizations
  • Evidence of continuing scholarly work and research agenda
  • Competence in teaching
  • ATR-BC (Registered and Board Certified Art Therapist or currently eligible for BC)

Preferred Qualifications

  • Doctorate in Counselor Education preferably from a CACREP accredited program OR full time faculty member in a counselor education program for a minimum of one full academic year before July 1, 2013.
  • Licensed PCC or license eligible in Ohio, preferably with supervisory status
  • Strong organizational skills
  • Research grant writing experience
  • Experience in addictions services a plus

Candidates must have excellent communication skills, flexibility, and mature judgment, including success working in an inclusive community. A commitment to teaching in a creative, collaborative and values-based environment with a focus on promoting individual student success.

How to Apply

For full consideration, interested applicants should submit a curriculum vitae, official copies of all university transcripts, three letters of professional reference and a letter of application that includes the applicant’s philosophy of teaching. Application reviews and interviews will start immediately and continue until the position is filled. Applications may be submitted to:

James V. Connell, Ph.D., Dean of Graduate and Professional Studies via Jo Mann at jmann@ursuline.edu



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